COPE
Helping you get Clear-Organized-Productive-Efficient

VOL 1. NO 1                                               www.peggyduncan.com                                          November 2000

Mission
To provide busy, worn-out, stressed-out people with information they can use to get organized, streamline processes, and make better use of technology.

TECH-Tip
Reduce junk e-mail

Filtering out junk e-mail before you get it. Using Outlook for e-mail is the smart choice, especially if you're running a business.* These are tips for Outlook® 98 or higher (full version), and you must have Outlook set up to handle your e-mail already. Similar features are also available in Outlook Express.

1. From within the Inbox, click Tools/ Organize.

2. Click Junk E-mail to turn feature on (you won't see this if Outlook isn't set up to handle your e-mail).

Now that the Junk E-mail feature is turned on, when junk e-mail comes into your Inbox:

1. Right-click on it, and point the mouse to Junk E-mail.

2. Click Add to Junk Senders List.

Before you delete the junk message from your Inbox, create a rule that says anything from that address should automatically go to the Deleted Items folder (you'll never see it!).

1. Click once on the message you want to create a rule for.

2. Click Tools / Organize.

3. Click the Create a rule drop-down box that's next to "into."

4. Click Other Folder / double-click the Deleted Items folder.

Oops! To delete someone from the Junk Senders List you added by mistake:

1. From within the Inbox, click Tools/Organize/Junk E-mail.

2.  At the bottom of the resulting dialog box, click to see more options (see light gray text).

3. Click Edit Junk Senders.

4. Delete the desired E-Mail address.

To stop the jokes and other junk that your friends/co-workers send:

1. Send them an e-mail asking them to STOP. Be firm! You can say something like:
   
   “I appreciate your thinking about me, but in an effort to streamline the many E-mails I receive, I regretfully have to ask that you remove my name from the distribution list you’re using for this type of info. Thanks and have a great day!”

*If you're running a business using AOL, you're missing out on so much functionality. You won't be able to use Outlook and all its powerful, timesaving features. AOL has decided that it won't make its software compatible with Outlook because not enough of their users had requested it.

I sent AOL an E-mail recently to let them know that their users haven't demanded Outlook compatibility because they don't yet know what they're missing. For example: If you're using AOL, you were not able tothis zine the way everyone else could because AOL can't handle HTML files. You probably had to paste the link inside Internet Explorer and go from there. To let AOL know what you think, click here.

MY-Tip
Help for your organization and time management challenges is right here.

PEGGY DUNCAN

CLICK!-Tip

Q
My office is a mess. I have piles of paper everywhere. I want to get rid of some of it, but I’m afraid I might need it. How do I determine what to keep and what to dump?

A

These are tips taken from my book, where you'll discover powerful, little-known tips with the turn of every page! (232 pp, 7"x9", PSC Press).

Click here for more info

In deciding what to keep and what to throw out, always ask yourself the following:

Selecting text in Word

§   To select a word, double-click it or click once inside of it.

§   To select a sentence, hold down CTRL while you click anywhere inside of it.

§   To select a paragraph, triple-click anywhere inside of it.

Stopping automatic capitalization of first letter in a sentence (Word)

§   Click Tools / AutoCorrect/on the AutoCorrect tab, uncheck the “Capitalize first letter of sentences” checkbox.

Changing your default font size to 12 once and for all (Word)

§   Click  Format / Font / change size to 12/click Default (bottom left-hand corner of dialog box) /  Yes to making the change.

____________
“This book provides easy-to-understand instructions for learning the features of Word, Excel, and PowerPoint 97.”

TRAINING Magazine
June 2000
____________________  

LINK-Tip
Site(s) with some great information to help you get through the day.

www.about.com  
Reduce your search time. Experts called “guides” provide links to sites on the web that cover their area of expertise. 

www.point.com  
This site helps you make sense of all the different wireless phone services that keep you confused. They evaluate and educate you on all the latest and greatest phone services and equipment.

Did you know that pressing # (or sometimes * or 1) on most voicemail systems will take you right to the beep.

If you spill red punch on your light carpet, IMMEDIATELY pouring salt over the stain soaks it up.

§     Have I referred to this in the last six months to a year? Approximately 80 percent of paperwork we insist on keeping just in case is never referred to again.  

§     Do I have to keep this for legal or tax reasons?  You should check with your tax attorney, CPA, or the IRS. If you run a larger company, also check with your secretary of state to get some basic records retention schedules.

§     Can I get this information somewhere else if by some remote chance I need it later? Who created this document? Is she/he required to keep copies? Is the information on the Internet?

§    Can I live with the consequences of having thrown it out if by some miracle I need it again?

____________
PEGGY DUNCAN  is an efficiency expert and CEO of Duncan Resource Group, Inc., in Atlanta, Georgia. She is available world-wide for consulting, seminars, and computer training classes. Click below to visit her award-winning Web site for details or call .

Peggy and the winner of her third annual “Buried Alive in My Office” contest (held during National Get Organized Week) are scheduled to appear in Catalyst magazine in December. Get more tips from her articles in the award-winning Atlanta Tribune and the Network Journal in New York City.

EVENTS
Small business owners have a tough time trying to manage it all. But it wouldn't be as hard if they took the time to think through the process and figure out a better way to do the work. 

Spending more time developing and streamlining processes for your business and determining how the right kind of technology can help will be one of the most important things you can do to succeed.

Beginning 1Q01, Peggy will conduct a series of seminars on working smarter sponsored by the SBA and SCORE (Service Corps of Retired Executives) in Atlanta.

Click here for details.

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Thank you for reading this issue of COPE. I hope you learned at least one thing that will help you get through the day. If you have praise, problems, comments, suggestions, ideas, or tips, I’d love to hear from you. Due to time constraints, all E-mails may not be answered. But you might see your tip, etc., in a future edition. Work smart, not long. Peggy Duncan, editor.  

 All mailing lists are 100% private, and will not be distributed outside my company.
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REPRINT of the tips in this zine is granted in part or whole when the following credit appears in full: Reprinted with permission from Peggy Duncan's FREE Webzine, COPE. You can subscribe to COPE by visiting www..

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